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Frequently Asked Questions
Making sure your products are picture-perfect and shipped securely is important to us. If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. View our full return policy here.
Orders are typically processed within 1-3 business days of receipt (excluding weekends and holidays.) View our full shipping policy here.
Once your order has been shipped, a tracking number will be provided via email, allowing you to monitor the delivery status of your package.
Have a question about your order? Need assistance with navigating our website? Our friendly and knowledgeable customer support team is here to help. You can reach us any time via email at support@myjoeyprints.com.